Legal information

Privacy

Your privacy is important to us. It is Wave Creative's policy to respect your privacy regarding any information we may collect from you across our website, https://www.wave-creative.co.uk

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to Get in touch

Cookies

Cookies are text files placed on your computer to collect standard internet information and visitor behaviour. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visitwww.aboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Terms and conditions

All work carried out by Wave Design Agency Ltd ('Wave Creative') is chargeable.

All estimates stand for 30 days based on sight of brief, copy, images and assets supplied and are subject to amends and costs imposed by third party products and services, including fluctuations in paper prices. Terms of service agreements are legally binding for a minimum of 12 months, or as agreed. Wave Creative reserve the right to change its legal information without notifying its customers.

Clients are responsible for ensuring they have the rights to use any images, files, concepts, copy or other assets supplied and that such rights are transferable to Wave Creative for the purpose of fulfilling the brief. Any additional images or files or services used requiring purchase will be chargeable. Clients are responsible for checking all proofs supplied carefully and any errors not found at proofing stage are the responsibility of the Client.

All rights are reserved to charge interest on any monies outstanding. Any monies outstanding may result in the supply of files and services being revoked with no guarantee of being available again in the future.

Intellectual property

Concepts/copy/designs/artwork (‘works’) are acknowledged to Wave Creative as originators of such works for the purpose of fulfilling the brief. Works are used by the Client with permission, subject to full payment being received on time. Payments not received in full and on time will result in the permission for the Client to use such works being withdrawn without notice. 

Wave Creative reserves the right to use any works (approved, rejected or otherwise) for marketing and self-promotion purposes. Wave Creative cannot be held liable for any costs or errors resulting from the provision of (or the failure to provide) any files, products or services.

Legal information effective as of 1 April 2020.